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Customer Success Manager
Customer Success Manager
SambaNovaSambaNova is seeking a Customer Success Manager to be a strategic partner for enterprise customers, guiding them through the full lifecycle of AI deployment using the SambaNova Suite. This role involves owning post-sales relationships, ensuring customers maximize value from the full-stack AI platform, and driving expansion opportunities. The ideal candidate will have 5-10+ years of experience in customer success within AI/ML infrastructure or deep-tech, with a strong understanding of AI/ML workflows and the ability to build executive-level relationships. You will be instrumental in translating business objectives into measurable outcomes and acting as the voice of the customer internally.
