Jobs

CB Insights is seeking a Senior Manager, Customer Success to lead a team of 6 Account Managers and drive customer success for their software and services. This role involves developing a world-class Customer Success team, ensuring customer adoption, expansion, and retention, and collaborating with internal and external stakeholders. The ideal candidate will have 4+ years of account management/customer success experience in enterprise software or SaaS, 3-5 years of leadership experience, and a proven track record of managing large client portfolios.