Jobs

Flexport is seeking an Onsite Customer Service Manager, Omnichannel, to join their global team in Phillipsburg, NJ. This role requires a customer-first approach, focusing on operational excellence and building strong relationships with support and operations teams. The manager will track performance, mentor their team, and drive process improvements to enhance the merchant experience. Candidates should have 5+ years of experience in customer service or operations, with at least 2 years in people management, and strong analytical and communication skills.