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Track and Trace Representative
Track and Trace Representative
RapidoAbout the role
Rapido Solutions Group is seeking a Track and Trace Representative to join their team in Guadalajara. This role is crucial for ensuring smooth logistics operations by acting as a vital link between customers, carriers, and internal teams. The ideal candidate will have excellent communication and problem-solving skills, a customer-focused mindset, and a B2 English level. Responsibilities include responding to inquiries, coordinating shipments, tracking deliveries, and resolving issues to maintain service documentation and compliance.
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