Jobs

Pennylane is seeking an entrepreneurial and experienced Head of Customer Success & Implementation to pioneer their market entry in Germany. This leadership role involves developing local deployment playbooks, building a team, and strategically establishing the Customer Success organization. The ideal candidate will have 8+ years of experience in Customer Success or Professional Services, with a strong background in B2B SaaS and a deep understanding of accounting or corporate finance. You will be responsible for the entire post-sales customer journey, driving operational excellence, and contributing to strategic expansion in a dynamic, remote-friendly environment.