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Technical Account Specialist
Technical Account Specialist
GongDublinAI/MLFull-timeGrowth
About the role
Gong is seeking a Technical Account Specialist (TAS) to provide a world-class Premium Support experience for its enterprise customers. This strategic role involves acting as a technical expert and advisor, guiding customers through complex scenarios, and serving as a crucial link between customers and Gong's Product & R&D teams. The ideal candidate will have 3-5+ years in a technical customer-facing role, strong technical acumen, and excellent communication skills to manage high-stakes situations and translate technical details for non-technical stakeholders.
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