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Key Account Customer Success Associate_Chinese Vertical
Key Account Customer Success Associate_Chinese Vertical
ChowbusAbout the role
Chowbus is seeking a Key Account Customer Success Manager (KACSM) to build and maintain relationships with key enterprise clients, ensuring they maximize value from the company's POS solutions. This on-site role in Chicago involves demonstrating POS features, guiding clients through onboarding, and identifying upsell opportunities. The KACSM will also provide training, resolve issues, and collaborate cross-functionally to enhance customer satisfaction and drive long-term business success. Bilingual proficiency in English and Mandarin is required, along with strong problem-solving and communication skills.
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