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Senior Technical Support Engineer
Senior Technical Support Engineer
RunwareAbout the role
This is a Senior Technical Support Engineer role focused on being a technical extension of the Engineering team, not a traditional customer support position. The ideal candidate will investigate complex API and infrastructure issues, improve developer experience, and build automation, with a strong preference for those who integrate AI into their daily workflow. You will help build a modern, AI-native support function that scales with the company, requiring 5+ years of experience in a highly technical customer-facing engineering role and a proactive, AI-driven approach to problem-solving and operational improvement.
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