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Technical Support Engineer
Technical Support Engineer
HiddenLayerAbout the role
HiddenLayer is seeking a highly technical and detail-oriented Technical Support Engineer to join their early-stage team. This role involves providing hands-on technical support to customers using the HiddenLayer AISec Platform, focusing on deep technical troubleshooting and problem resolution across APIs, integrations, logs, and infrastructure. The ideal candidate will be autonomous, take initiative, and help define support operations at scale while acting as a critical bridge between customers and internal teams. Proficiency in Python, experience with cloud environments, and strong communication skills are essential for success in this remote position.
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