Jobs

Upside is seeking a Head of Design and Research to lead a small, embedded team, focusing on elevating the consistency and polish of their consumer and payments experience. This hands-on leadership role requires deep consumer product design experience, ideally in fintech or marketplaces, with a proven track record of scaling consumer apps through hypergrowth. The successful candidate will own design quality, architect cohesive systems, and integrate research into decision-making, all while applying an AI-native approach to design and research at scale. This role is crucial as Upside scales towards 10M MAU and billions in payments GMV.