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Support Engineer
Support Engineer
SingleStoreSingleStore is seeking a Support Engineer in Portugal to join their Support Engineering Team, which acts as the first line of defense for complex customer issues. This role is highly technical, requiring deep dives into database internals, Linux configurations, and SQL query behavior to resolve complex database problems. The ideal candidate will have 4+ years of customer-facing technical support experience, expertise in MySQL or similar databases, strong sysadmin/QA skills, and familiarity with scripting languages and distributed systems. This position involves providing technical support to enterprise customers, identifying and reproducing product issues, and collaborating with various internal teams to ensure a positive customer experience.
