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French-Speaking Customer Experience Specialist
French-Speaking Customer Experience Specialist
QuinceAbout the role
Quince is seeking a French Bilingual Customer Experience Specialist to be the heartbeat of their customer interactions, connecting with customers via chat, email, phone, and social channels. This role involves resolving issues with empathy, guiding customers authentically, and sharing insights to improve service. Candidates should be bilingual in French and English, possess a minimum of 2 years of customer service experience, and demonstrate strong digital intelligence, empathy, and ownership. This remote position in Canada offers competitive compensation, performance bonuses, comprehensive benefits, and clear growth opportunities within the company.
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