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Senior Strategy & Operations Manager, Customer Success
Senior Strategy & Operations Manager, Customer Success
Genius AIAbout the role
Genius AI is seeking a Senior Strategy & Operations Manager to join their Strategy and Operations team, focusing initially on customer onboarding, retention, and growth for a complex customer base. This role involves translating ambiguous problems into clear plans, executing strategic initiatives, and building durable solutions. The ideal candidate will have 6+ years of experience in strategy or operations, strong analytical skills, and the ability to drive alignment across various departments. This is a high-impact role for someone who thrives on tackling hard business problems from first principles and building from scratch.
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