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Enterprise Customer Success Manager
Enterprise Customer Success Manager
Pivotal SoftwareSFSoftwareFull-time$150K-$170K/yrSeries B
About the role
Ivo is seeking an Enterprise Customer Success Manager to ensure customers maximize value from their product, which leverages large language models to solve contract negotiation problems. This role involves leading onboarding, providing support, and guiding customers to achieve their business objectives. The ideal candidate will have 3-6 years of experience in SaaS customer success or account management, a proven track record with enterprise clients, and exceptional communication skills. This is an on-site position in San Francisco, offering competitive compensation and benefits for a fast-growing startup environment.
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