Jobs

Factory is seeking a Technical Support Engineer to join their team, focusing on ensuring customers maximize value from their developer-centric platform. This role involves solving complex customer challenges, advocating for customer needs with product and engineering teams, and developing internal tools and diagnostics. The ideal candidate will have strong technical experience in programming or operational environments, excellent communication skills, and a genuine desire to help customers succeed. This position offers the opportunity to shape the future of autonomous software and contribute to operational excellence as the company scales.