Jobs

Surge is seeking a Customer Success Manager to be the primary point of contact for customers, nurturing relationships and ensuring their success in AI language model training. This role involves managing customer engagements, understanding client AI strategies, and overseeing data projects to meet SLAs. The ideal candidate will have 3+ years of experience in customer success or project leadership in tech/AI, a strong grasp of AI/ML concepts, and excellent communication skills to deliver complex solutions.