Jobs

Factory is seeking a Mid-Market Solutions Engineer with a strong software engineering background and a passion for customer success. This role involves guiding customers through their technical journey, from evaluation to adoption, and helping them integrate Factory into their workflows. You will diagnose technical issues, lead onboarding, and collaborate with engineering and product teams to improve the customer experience. The ideal candidate has 2-3 years of experience in a technical customer-facing role and a deep understanding of software development fundamentals.