Strategy & Operations Senior Associate – Kraken Distribution Commercial 🤝 Strategy Melbourne Melbourne Full-time Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. What we do Kraken is at the forefront of revolutionising the global energy sector. We build AI-driven platforms for customer and energy management. Our technology empowers utilities worldwide to deliver cost-effective, exceptional customer experiences, create an engaged workforce, and optimise energy resources. What we do at Kraken Distribution Kraken Distribution is Kraken’s newest and fast-growing product line, serving distribution network operators as they navigate the next phase of the energy transition. As networks face growing grid congestion, two-way energy flows, an increasing number of distributed energy resources (e.g., solar PVs, EVs, batteries) and much greater data complexity, Kraken Distribution helps utilities modernise how they plan, operate, and evolve their networks - enabling smarter, more flexible, and more customer-centric grids. Why we do it Kraken is powering the next wave of innovation in the energy industry because we need a more sustainable future energy system. We need to not just think about our future, but build for it. Now. Why this role matters As Kraken Distribution grows across Australia and globally, we need someone who can strengthen our strategic analysis, go-to-market execution, commercial storytelling, and business rhythm - helping us scale with focus and credibility. What we do Kraken is at the forefront of revolutionising the global energy sector. We build AI-driven platforms for customer and energy management. Our technology empowers utilities worldwide to deliver cost-effective, exceptional customer experiences, create an engaged workforce, and optimise energy resources. What we do at Kraken Distribution Kraken Distribution is Kraken’s newest and fast-growing product line, serving distribution network operators as they navigate the next phase of the energy transition. As networks face growing grid congestion, two-way energy flows, an increasing number of distributed energy resources (e.g., solar PVs, EVs, batteries) and much greater data complexity, Kraken Distribution helps utilities modernise how they plan, operate, and evolve their networks - enabling smarter, more flexible, and more customer-centric grids. Why we do it Kraken is powering the next wave of innovation in the energy industry because we need a more sustainable future energy system. We need to not just think about our future, but build for it. Now. Why this role matters As Kraken Distribution grows across Australia and globally, we need someone who can strengthen our strategic analysis, go-to-market execution, commercial storytelling, and business rhythm - helping us scale with focus and credibility. Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms. Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application. About the role

As a Strategy & Operations Senior Associate in Kraken Distribution, you will work closely with the Strategy & Operations Lead and General Manager, Kraken Distribution to shape and execute our strategy, go-to-market approach, and operationalisation for a rapidly growing product vertical.

You’ll own analytical workstreams end-to-end, turning ambiguous questions into structured analysis, models, and crisp materials that accelerate senior leadership decisions and customer-facing momentum. You’ll partner closely with leadership and cross-functional teams across product, delivery, market development, marketing, and sales.

What you’ll do

Strategic planning: Shape strategy and operating plans by owning analytical workstreams, building financial models (e.g. investment cases, growth forecasts), and translating insights into prioritised recommendations with Kraken Distribution leadership.
Markets & customer analysis: Gather market, competitor, and customer insights to shape Kraken Distribution’s go-to-market strategy and execution. This includes: target market and prospect analysis, market positioning, regulatory affairs and market development, and differentiated value propositions.
Internal operations & cross-functional execution: Create executive-ready materials that strengthen Kraken Distribution’s commercial execution and cross-functional alignment (e.g. sales enablement, client workshops, customer-specific value assessments, and thought leadership), partnering with our product, sales, marketing, and delivery teams. Support operational programmes, including internal audits and compliance activities, to help ensure Kraken Distribution meets its contractual obligations and maintains delivery confidence.

What you'll need

3+ years of experience in strategy, go-to-market roles, management consulting, or a similar analytical and execution-focused role, with a strong preference for experience within energy or technology (SaaS) sectors.
Demonstrated success delivering complex and rigorous analysis that drives meaningful business impact - such as market entry assessments, commercial/value case development, or go-to-market initiatives.

Skills

Exceptional analytical and problem-solving skills; ability to structure ambiguous problems and translate analysis into clear recommendations.
Proficiency in data analysis tools (e.g., Excel, SQL, BI tools) and comfort working with data to inform strategic and go-to-market decisions.
Strong stakeholder management and collaboration skills across cross-functional teams (e.g., product, engineering, delivery, market development, marketing, sales).
Strong project management skills, including the ability to manage multiple priorities, workstreams, and deadlines in a dynamic environment.
Strong written and verbal communication skills; ability to create clear, executive-ready materials and narratives and deliver them to senior stakeholders.
Strong commercial mindset and business acumen, with the ability to understand value drivers, assess commercial trade-offs, and translate analysis into business outcomes; experience in tech or SaaS businesses, and exposure to CRM and/or energy technology platforms, is a plus.
Curiosity and a hands-on, can-do mindset, with the ability to work independently, adapt quickly as priorities shift, and build energy market and distribution utility domain understanding at pace.

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