Jobs

Garner is seeking a Client Success Director for its largest market segment (5,000+ lives) to drive client success and retention. This remote role focuses on relationship management, understanding client needs, and day-to-day client management for key stakeholders and brokers. The Director will own client and broker relationships, ensure excellent client experience, and collaborate cross-functionally to meet engagement goals. The ideal candidate will have 7+ years of experience in B2B SaaS client management within the healthcare and benefits industry, a passion for client satisfaction, and strong communication skills.