Jobs

Tulip is seeking a Product Support Engineer based in Japan to provide frontline technical support to customers, diagnose and resolve issues, and educate users on their cloud-native, no-code platform. This role requires strong technical product support experience, excellent communication skills in both English and Japanese, and familiarity with ticketing systems and manufacturing environments. The ideal candidate will be tech-savvy, collaborative, and eager to learn in a fast-paced, remote work environment, contributing to improving internal processes and customer-facing documentation.