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Customer Support Specialist
Customer Support Specialist
CircleAbout the role
Circle is seeking a Customer Support Specialist (Pacific Time) to join their fully remote, global team. This role involves being the first line of support for customers, solving complex problems, and advising creators on launching and building their communities on the Circle platform. Candidates must have 3+ years of technical support experience, ideally in SaaS, and be available to work 10:00 AM to 6:30 PM Pacific Time, Tuesday through Saturday. You'll become an expert on the Circle product, troubleshoot various issues, and collaborate with internal teams to improve the product.
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