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Customer Success (Sales/Support)
Customer Success (Sales/Support)
EverlabEverlab is seeking a Customer Success Representative to join their team, playing a pivotal role at the intersection of sales, customer experience, and support. This full-time position focuses on guiding members through their post-onboarding journey, ensuring they feel informed and supported towards full membership. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and is passionate about delivering a high-trust experience. Responsibilities include member conversion, lead nurturing, and operational coordination, utilizing tools like HubSpot and Notion. This role can be hybrid in Melbourne/Sydney or fully remote within Australia.
