Jobs

Scale is seeking a Head of Engagement Management for their Gen AI team to ensure customer success and drive revenue. This role involves owning end-to-end engagements with Gen AI customers, from identifying opportunities to overseeing operations and delivery. The ideal candidate is customer-driven, analytical, and outcome-focused, with a strong technical background and experience managing teams and client relationships. This unique and exciting position is at the heart of Scale's GenAI operations, requiring a blend of operational excellence and customer management skills.