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Customer Success Manager

Customer Success Manager
Letter AIAbout the role
Letter AI is seeking an early Customer Success Manager to join their expanding team in Chicago. This role is pivotal in defining customer support and engagement strategies as the company scales, focusing on ensuring customers derive maximum value from their AI-powered revenue acceleration platform. The ideal candidate will have 3+ years of experience in customer success, managing relationships, onboarding new clients, and proactively ensuring customer retention and success. This is an opportunity to join a fast-growing startup with a meaningful equity stake, contributing to a customer-obsessed and ambitious team.
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