Jobs

As a Senior Agent Architect at Parloa, you will be instrumental in transforming customer service through AI Agents, working directly with clients and partners. This role involves leveraging expertise in LLMs, Prompt Engineering, and conversational design to craft effective AI workflows and integrate Parloa's platform with enterprise systems. You will be responsible for designing, prototyping, and validating conversational solutions, ensuring quality, performance, and operational readiness. The ideal candidate has 3+ years of experience in customer-facing roles with a strong background in AI agent development and integration, coupled with excellent project and stakeholder management skills. Join Parloa to help global enterprises maximize the value of AI in customer interactions.