Jobs

Checkr is seeking a Director, Customer Support to lead and scale its customer support organization, driving the end-to-end support experience for all customers. This role involves defining and building a best-in-class support model that leverages both human expertise and AI technology. The ideal candidate is a Customer Experience visionary with 8+ years of leadership experience, skilled in scaling world-class support teams in enterprise B2B environments. They will champion a culture of innovation, integrating AI to enhance efficiency and customer satisfaction while maintaining a human touch.