Jobs

Inertia is seeking a hands-on Desktop Support Technician to provide reliable and responsive IT support to employees, with a focus on end-user support (75%) and systems administration (25%). This role involves managing support requests, troubleshooting hardware/software, handling employee onboarding/offboarding, and administering corporate IT platforms like Freshservice, Microsoft Intune, and Okta. The ideal candidate will have 5+ years of experience in desktop support, strong knowledge of Windows/macOS, and an interest in leveraging AI and automation for continuous improvement. This position is crucial for ensuring employees have the technology and support needed to be productive and contribute to IT projects and strategic initiatives.