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Last Mile Manager - Door Delivery
Last Mile Manager - Door Delivery
JumiaAbout the role
Jumia is seeking a Last Mile Manager, Door Delivery to lead and optimize last-mile operations in a specific region, focusing on door delivery. This role involves managing delivery teams, hub performance, and third-party logistics partnerships to ensure excellent customer experience and meet unit economics targets. The ideal candidate will have proven experience in last-mile logistics, strong leadership skills, and a customer-centric mindset, ideally within e-commerce or courier services. You will be responsible for end-to-end delivery operations, cost strategy, performance monitoring, and regional expansion, while coaching and developing hub-level teams.
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