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Global Operations Center Support Specialist
Global Operations Center Support Specialist
Firmus TechnologiesAbout the role
Firmus Technologies is seeking a Global Operations Center (GOC) Support Specialist to join their team in Singapore. This role involves supporting network operations, server hardware, and data center alerts in a 24x7 shift-based environment. The specialist will be responsible for network monitoring, incident management, documentation, and quality assurance to ensure timely responses and adherence to SLAs. Candidates should have at least two years of experience in data centers or critical environment management, with proficiency in network and server hardware troubleshooting.
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