Jobs

Legora is seeking a Technical Platform Expert in Sydney to serve as the final technical authority on platform behavior, bridging the gap between product promises and customer experience. This role involves owning the hardest technical escalations, validating the platform pre-shipment, and acting as the AI subject-matter expert. The ideal candidate will possess deep technical support experience, a rigorous approach to root cause analysis, and an understanding of LLM and AI system behaviors to ensure product reliability and customer trust.