Jobs

Gong is seeking a CX Automation Systems Engineer (GTM Engineer) to design and develop customer-facing intelligent workflows, enhancing the customer journey through automation. This role involves identifying high-impact use cases, implementing end-to-end AI-driven workflows using tools like Workato and Retool, and integrating new product features. The ideal candidate will have 5+ years of experience in Business Systems or GTM engineering, with a strong background in building and deploying automations in a high-growth B2B SaaS environment. You will play a crucial role in elevating the customer experience by delivering timely and relevant information and actions.