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Customer Success Manager
Customer Success Manager
FlaiAbout the role
Flai is seeking a Customer Success Manager to be a critical link between the company and its dealership customers, driving adoption and outcomes for its AI-native communications platform. This role involves owning the full customer lifecycle, from onboarding and training to renewals and expansion, while also providing valuable product feedback. The ideal candidate will have proven customer success execution in an early-stage B2B SaaS environment, strong communication, operational discipline, and a customer-obsessed, high-ownership mindset. Join a fast-growing team at the forefront of AI innovation in the automotive industry.
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