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Customer Success Manager, Financial Services
Customer Success Manager, Financial Services
AlphaSenseAlphaSense is seeking a Customer Success Manager for Financial Services to drive product adoption and deliver ongoing value to clients in Asset Management, Investment Banking, Private Equity/Venture Capital, and Hedge Funds. This role involves understanding client workflows, building strong relationships, and leveraging data to ensure client success and retention. The ideal candidate will have 2+ years of experience in financial services or supporting financial services clients in a fintech/SaaS environment, with a passion for AI's application in the financial sector. You will act as a trusted partner, bridging technology capabilities with the specific needs of financial professionals, and contribute to product development through client feedback.
