Jobs

HiddenLayer is seeking a proactive and organized Customer Success Manager to be the primary point of contact for a portfolio of enterprise accounts. In this remote role, you will ensure customer satisfaction, drive adoption, and manage communication across various stakeholders. The ideal candidate will have 5+ years of experience in Customer Success or Technical Account Management within a B2B SaaS or cybersecurity environment, with a strong ability to manage complex enterprise relationships and internal operations. This role is crucial for maintaining account health, coordinating cross-functional efforts, and ensuring customers derive maximum value from HiddenLayer's AI security solutions.