Jobs

Palona is seeking an applied AI Modeling Engineer to enhance the intelligence, accuracy, safety, latency, and cost of its voice and multimodal agents operating in complex real-world restaurant environments. This product-facing role involves owning problems from model selection and prompting to fine-tuning and production behavior. The ideal candidate will have 3+ years of industrial experience in AI systems, strong Python skills, and practical experience with LLMs, speech, or multimodal models. Success is measured by tangible improvements that benefit guests, restaurants, and business outcomes.