Jobs

Pillar is seeking a Customer Success Manager to be a long-term partner to their clients, owning the end-to-end account lifecycle from adoption to expansion. This role requires 3+ years of experience in customer success, ideally within fintech or financial services, and an understanding of commodity price risk. The ideal candidate will be a confident communicator, highly organized, and possess a strong sense of ownership to drive value realization and retention for commodity-exposed businesses. This is an opportunity to define the CSM function at an early-stage, high-growth B2B company.