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Customer Success Manager

Customer Success Manager
SpottAbout the role
Spott, a YC-backed AI startup, is seeking a Customer Success Manager to join their team in Leuven, Belgium. This role is at the intersection of customer success, support, onboarding, and product, focusing on helping recruitment agencies maximize their use of Spott's AI-native recruitment platform. The ideal candidate will have 2+ years of experience in a client-facing SaaS role, excellent communication skills, and a growth mindset. You will lead client onboarding, provide daily support, gather feedback for product improvement, and work closely with a founder to optimize internal processes.
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