Jobs

AlphaSense is seeking a proactive Cloud Support Engineer to join their dynamic Customer & Product Support team in Delhi. This role involves end-to-end ownership of technical problems, including investigating, diagnosing, and resolving customer issues across SaaS and private cloud environments. The ideal candidate will have 2-4 years of experience in technical support or cloud operations, strong communication skills, and proficiency with CLI tools and scripting. This position serves as a second line of defense for technical queries, offering growth paths into Senior Cloud Support Engineer or Site Reliability Engineering roles.