Jobs

Relay is seeking a Customer Success Manager I for their Hospitality sector, a hybrid role based in Raleigh, NC, with up to 20% travel. This role involves managing a portfolio of Enterprise Multi-Site hospitality accounts, focusing on value realization, account expansion, and fostering site-level success. The ideal candidate will have 3-5 years of experience in Customer Success, Account Management, or Sales, with a proven track record of retention and revenue growth. You will act as a customer strategist, driving significant value from existing sites and building multi-threaded relationships from frontline teams to corporate offices within major hotel brands and management companies.