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Enterprise Customer Success Manager
Enterprise Customer Success Manager
RelayRelay is seeking an Enterprise Customer Success Manager (Hunter) to be a strategic "break-in" specialist for their most ambitious target accounts. This hybrid role, based in Raleigh, NC with up to 40% travel, focuses on the critical "0-to-1" stage of Enterprise Multi-Site revenue motion. The ideal candidate will navigate frontline technology disconnects, proving Relay's value beyond a radio replacement, and translating on-the-ground realities into sophisticated ROI narratives for senior leadership. This high-impact role requires a "chameleon" skillset, 5+ years of experience in customer success or sales, and a builder mentality to customize playbooks and drive expansion into new market segments.
