Jobs

Jumia is seeking a CS Sales Team Lead to drive the performance and growth of their frontline sales and service team in Nigeria. This role involves leading and managing a team of Customer Service Sales Agents, providing coaching and feedback to improve sales effectiveness and customer service skills. The ideal candidate will have experience in sales or customer service with demonstrated leadership, strong communication skills, and a proven ability to meet sales targets in a fast-paced environment. You will play a key role in enhancing customer satisfaction and achieving business objectives for Jumia, a leading pan-African e-commerce platform.