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Analyst, Customer & Product Support
Analyst, Customer & Product Support
AlphaSenseAbout the role
AlphaSense is seeking an Analyst, Customer & Product Support to join their C&PS team in Bengaluru. This role is the first line of support, combining technical knowledge of the AlphaSense platform with a deep understanding of user needs to maximize platform value and ensure excellent customer service. The ideal candidate will have 1-2 years of client/product support experience, a customer-first mindset, strong communication skills, and an interest in AI and technology. This position offers significant cross-functional exposure and opportunities for career growth within AlphaSense.
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