Jobs

Tines is seeking a Manager, Technical Support Engineering to lead and grow a team of Technical Support Engineers, ensuring high-quality technical support and continuous process improvement. This remote role, based in EST or CST, involves managing a team, fostering technical excellence, and collaborating cross-functionally to resolve complex issues and enhance customer satisfaction. The ideal candidate will have 5+ years in enterprise software technical support and 2+ years of people management experience, with a strong background in troubleshooting, REST APIs, scripting, and containers. This is an excellent opportunity to drive the success of a growing support team and contribute to customer success.