Jobs

Skan AI is seeking a Sr. Principal Customer Value Management to unify sales and customer success, reporting directly to the Head of Customer Success. This role involves acting as a portfolio manager and practice leader for specific industry verticals, overseeing the entire customer lifecycle, and driving retention and upsell strategies. The ideal candidate will have 10+ years of experience managing large enterprise relationships in a SaaS environment, strong leadership skills, and expertise in digital transformation initiatives within sectors like banking or healthcare. You will be instrumental in ensuring customer satisfaction, managing key accounts, and contributing to the growth of a company at the forefront of agentic AI.