Jobs

Scale is seeking a Technical Program Manager for their Gen AI Operations Planning team, a role that bridges customer requirements with delivery by centralizing planning and standardizing processes. This TPM will own program-level planning and systems workstreams, translating demand into reliable production plans, validating staffing, and ensuring accurate opportunity ingest. The position requires a blend of program management, operational rigor, analytics literacy, and strong stakeholder management to make account planning predictable and scalable. The ideal candidate will develop deep account knowledge, supporting 1-2 priority accounts to drive operational improvements and accurate forecasting.