Jobs

WHOOP is seeking a Senior Business Systems Analyst to join their Business Systems team in Boston, MA, focusing on scaling their Membership Services function. This role requires a strong technical skillset, an excellent ability to understand user needs, and sound prioritization skills to evolve the technology and processes used by the Membership Services team. The ideal candidate will improve the member experience and operational efficiency across 3rd party tools, custom software, and AI capabilities, bringing a combination of technical skills, customer focus, and a knack for improving high-volume support operations. This position is crucial for building the best customer support experience in the consumer tech industry.