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Platform Specialist
Platform Specialist
LegoraAbout the role
Legora is seeking a Platform Specialist to join their Operations team in Sydney, focusing on customer support for their AI-native legal workspace. This role involves delivering exceptional, end-to-end support to enterprise clients, mastering the Legora platform, and collaborating cross-functionally to drive improvements. The ideal candidate will have experience with complex B2B relationships, a customer-obsessed mindset, and technical curiosity, with a background in SaaS, AI, or legal tech being a strong plus. This is a unique opportunity to shape the future of support at a rapidly growing AI company and directly impact customer satisfaction and product adoption.
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