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Engagement Manager
Engagement Manager
BrandlightBrandlight helps leading companies understand how they appear across AI search platforms—like ChatGPT, Perplexity, and Gemini—and gives them the tools to influence those representations. Our platform powers visibility analysis, content diagnostics, and strategic AI search planning, helping brands compete in the new era of discovery.
We work with Fortune 500s, leading publishers, and fast-growing tech companies to uncover blind spots and take action across their most valuable product lines and markets.
About the Role: Engagement Manager
As an Engagement Manager at Brandlight, you’ll be the strategic partner and day-to-day lead for our customers—helping them navigate the fast-changing world of AI discovery. You’ll work closely with our founding team across product, sales, and engineering to deliver high-impact insights, build trust with executive stakeholders, and ensure customers translate visibility data into real-world growth.
This is a customer-facing, strategy-heavy role for someone excited to shape how world-class brands adapt to the future of AI search.
What You’ll Do
- Act as the primary point of contact for Brandlight customers across industries
- Lead onboarding, strategic reviews, and executive touchpoints to drive adoption and impact
- Translate visibility findings into clear, actionable recommendations tied to customer goals
- Build strong relationships across Marketing, Communications, Product, and Strategy teams
- Partner with internal teams to prioritize customer needs and inform roadmap direction
- Help iterate and scale internal playbooks, success frameworks, and reporting cadences
Who You Are
- 2–3+ years of experience in customer success, account management, consulting, or strategic operations—especially in fast-moving startups
- Exceptional communicator, comfortable leading exec-level discussions and simplifying complex ideas
- Comfortable with ambiguity and energized by building in a zero-to-one environment
- Strong analytical thinker who can interpret data and deliver clear, persuasive insights
- Process-oriented, detail-attentive, and able to manage multiple projects at once
- Experience in the search or marketing industry is a strong plus
If you think you’re a good fit, email your resume to: omer@brandlight.ai
