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Customer Experience Specialist - Richmond
Customer Experience Specialist - Richmond
FayeAbout the role
Faye is seeking a Customer Experience Specialist in Richmond, Virginia, to deliver best-in-class service and set a high standard for customer care in the travel industry. This role involves handling incoming calls and digital inquiries, providing real-time support for travel and emergency events, and managing customer contacts across various channels. The ideal candidate is customer-obsessed, process-driven, passionate about travel, and able to work an afternoon/evening hybrid schedule in Richmond.
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