Jobs

Tulip is seeking a Senior Customer Success Manager for General Manufacturing to own strategic relationships and drive long-term success for a portfolio of large manufacturing customers. This role involves building executive-level relationships, ensuring customer adoption and value realization of Tulip's AI-native software, and leading renewal and retention strategies. The ideal candidate will have 6+ years of customer success experience, a background in manufacturing or industrial operations, and a proven track record of driving expansion and net revenue retention. This hybrid role in Somerville, MA, offers the opportunity to make a significant impact by amplifying human ingenuity with cutting-edge technology in the manufacturing sector.